Shipping Policy

Shipping Policy

At Aicloudraker, we are committed to delivering your smart home solutions efficiently and reliably. Since we ship directly from our production facility (Quzhou Zhuocheng Electronic CO.,LTD.) to ensure the latest technology and highest quality, please review our shipping guidelines below.

Order Processing

  • Standard Processing: All orders are processed within 1–3 business days.
  • Verification: If we require additional verification, processing may take longer.

Shipping Times & Destinations

We ship globally. Estimated delivery times are as follows:

  • North America & Europe: 7–15 business days.
  • Asia & Oceania: 5–12 business days.
  • Rest of the World: 12–25 business days.

Note: Delivery times are estimates and may be affected by local customs or courier delays.

Shipping Rates

  • Free Standard Shipping: On all orders over $50.
  • Flat Rate Shipping: For orders under $50, a small flat rate of $4.99 applies.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package in real-time.

Customs & Import Taxes

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

If you have any questions, please contact us at info@aicloudraker.com.